Gestión del conocimiento en la era digital: Tendencias, retos y oportunidades en el desarrollo empresarial

• Humberto Gutiérrez Hurtado https://orcid.org/0000-0002-2380-9019
• Lorena C. Espina-Romero https://orcid.org/0000-0002-6637-8300

DOI: https://doi.org/10.31876/rcs.v31i1.43514

Palabras clave: Gestión del conocimiento, innovación, desarrollo sostenible, intercambio de conocimientos, aplicación organizativa

Resumen

La gestión del conocimiento es un proceso que demanda una estrategia empresarial que se integre con la política de la empresa, implementación, seguimiento y evaluación. En este sentido, el objetivo del artículo consiste en analizar la gestión del conocimiento en la era digital, su producción científica en el tiempo y sus áreas de aplicación. Así se analizan 167 artículos sobre Gestión del Conocimiento publicados en Scopus entre 2019 y 2023, empleando una metodología bibliométrica con enfoque cuantitativo. Los resultados muestran un aumento anual del 5,97% en publicaciones, destacando a Reino Unido y China como países líderes. Las áreas temáticas predominantes incluyen Gestión Empresarial, Contabilidad, Ingeniería, Ciencias Sociales y Ciencias de la Decisión. Un 93,1% de los trabajos corresponde a artículos originales, reflejando un creciente interés en la Gestión del Conocimiento y su vínculo con la sostenibilidad. Los principales temas abordados incluyen aprendizaje profundo, adaptabilidad, tecnología de la información, intercambio de información y comportamiento organizacional. El estudio concluye que la Gestión del Conocimiento, al optimizar recursos y mejorar estrategias, es clave para desarrollar empresas sostenibles y constituye un proceso continuo que fortalece la toma de decisiones y el funcionamiento organizacional.

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